Statesman Account Management (SAM)

Prerequisites

• Your RBC ID number
• Your RBC Email Address
• Initial password format: R number plus (!) and first letter of last name)
  Example: If your last name is Smith, your initial password would be R0012345!s

Initial Login Process

• Go to Office.com and click “Sign in”
• Enter your Username and initial Password (R number plus (!) and first letter of last name)
  Example: If your last name is Smith, your initial password would be R0012345!s
• Follow the prompts to continue setting up your account

Multi-Factor Authentication (MFA) Setup

1. After first login, you’ll be prompted to set up MFA
2. Click “Next” until you see the QR code
3. On your mobile phone:
   • Download Microsoft Authenticator App
   • Click “Add” in top corner
   • Select “Work or school account”
   • Choose “Scan QR code”
4. Scan the QR code shown on your computer
5. Enter the generated code when prompted

Password Requirements

Your new password must have:

• Minimum 10 characters
• 1 uppercase letter
• 1 lowercase letter
• 1 number
• 1 special symbol
• Cannot contain your name

Example of a strong password: Flowers2024#$

Statesman Mail (Campus Email)

Method 1: Through RBC Website

1. Go to rbc.edu
2. Click on “Info For”
3. Click “Statesman Mail” under “Current Statesman”
4. Sign in with your credentials

Method 2: Through Outlook.com

1. Go to Outlook.com
2. Sign in with your RBC email and password

BANNER (Grades, Bills, Financial Aid)

1. Go to my.rbc.edu
2. Login using your RBC office account

CANVAS (Learning Platform)

1. 1. Go to rbc.edu and click “Info For”
   2. Click “Canvas” under “Current Statesman”
   3. Sign in with SAM credentials
   4. Click “Courses” to access “Canvas Orientation”
   5. Complete the orientation course

Method 1:

1. Click on ‘Reset Password’
2. You will be redirected to Microsoft password reset page
3. Enter your RBC email address (example@rbc.edu)
4. Enter the characters in the picture
5. Click Next
6. Click on ‘I forgot my password’
7. Enter the code displayed in your authenticator app or send a notification to your authenticator app on your mobile device.
8. Create and confirm your new password following the requirements above
9. Click “Finish”

Method 2:

1. Go to https://passwordreset.microsoftonline.com/
2. Enter your RBC email address (example@rbc.edu)
3. Enter the characters in the picture
4. Follow method 1

Contact STAC (Student Technology Assistance Center)

• Location: McNeer Hall, Room 110
• Phone: (804) 862-6401
• Email: STAC@rbc.edu

They can help with:

• Username issues
• Password problems
• SAM registration
• System access

Important Note: Your SAM password works for all systems (Canvas, Statesman Mail, etc.) after initial setup.